Communication Email Set Up: 3 Steps to Send Email
You will be prompted through Each for Initial Email Set-Up:
B. Domain Authentication (Email From Domains)
C. Senders (Email From & Reply To)
After Initial Email Set-Up, Adjust and Add from Email Settings
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A. Enable Campaigns
To send Email Blasts, Enable one or many Campaigns to Send From.
- Enable up to 25 Campaigns at a time.
- Each Enabled Campaign has separate Deliverability Metrics and Unsubscribe lists.
1. Enable Campaigns Email button
2. Select one or multiple Campaigns to Enable Email for
B. Domain Authentication
Verify Permission to Send Emails From @Domains - Needs to be Privately Held
You can no longer Send Bulk Email "From" Free Domains
(@gmail, @outlook, @yahoo, @hotmail, etc.)
Why - Email Services like Gmail, Microsoft Outlook, etc.
Will no longer deliver Emails to the Inbox from Non-Authenticated Domains.
(Emails go to Spam, Junk or are Blocked)
How - Add DNS "CNAME" & "TXT" entries to any Domain DNS provider to Verify Permission.
(GoDaddy, Rackspace, Cloudflare, Google Domains, etc.)
Domain Authentication Detailed Instructions
1. New Domain Authentication button
2. Enter Domain Name (Text after @ in Email)
3. Select Domain Host & Campaigns Domain is Enabled for
You will need access to the Domain Host to Add CNAME Records
4. 
5. Add DNS "CNAME" Records & "TXT" Record to your Domain Host
You can Add Records with Copy/Paste from within iDONATEpro
- or - Send Instructions to Co-Worker Button
6. Open your Domain Host - Navigate to Domain DNS Settings
+ New DNS Record for each Record
Copy / Paste from iDONATEpro or Email to your DNS Host - 2 per record
DNS Type
- CNAME for the first 5
- TXT for the 6th - DMARC (If your Domain already has DMARC Set Up this won't be needed)
Copy / Paste (2 per record) from iDONATEpro or Email to your DNS Host.
- Host / Label (Naming can vary per Domain Host)
- Value/Points To (Naming can vary per Domain Host)
TTL (Time to Live) should be Default or Lowest Time - it can take time for the records to go live depending on the Domain Host.
Status |
Type |
Host/Label |
Value/Points To |
|
|---|---|---|---|---|
| 1 | CNAME | 1a "XXXXXXXXXX" | 1b "XXXXXXXXXX" | |
| 2 | CNAME | 2a "XXXXXXXXXX" | 2b "XXXXXXXXXX" | |
| 3 | CNAME | 3a "XXXXXXXXXX" | 3b "XXXXXXXXXX" | |
| 4 | CNAME | 4a "XXXXXXXXXX" | 4b "XXXXXXXXXX" | |
| 5 | CNAME | 5a "XXXXXXXXXX" | 5b "XXXXXXXXXX" | |
| 6 | TXT | 6a _DMARC | 6b v=DMARC1; "XXXXXXXXXX" |
DMARC
If a Domain DMARC is already in place make sure that "p=none"
Will Not Send: v=DMARC1; p=reject; rua=mailto:XXXXXXXXXXX;
Will Send: v=DMARC1; p=none; rua=mailto:forwardspam@idonatepro.com;
7. Verify all CNAME Records are Verified in iDONATEpro
Green Check Marks show for Each DNS Record once Verified
Propagation - some Domain Hosts take longer than others to Authenticate
Green Check Marks show for Each Domain once Autenticated
C. Senders (Email From)
Send Emails "From" An Unlimited Number Of Senders - People on your Team, Clients, etc.
(You can also Create New Senders and Adjust Senders from Email Campaigns)
1. New Sender button
2. New Sender Info
- From Display Name - Name Displayed to Recipient when they Receive Email
- Username - From Email Address - Email Address to Send Email From
- Reply To Address - Can be Separate - when Email Recipient clicks Reply
- CC Email - Blanket CC Email for All Emails Sent
- BCC Email - Blanket BCC Email for All Emails Sent
Sender Deliverability Best Practices:
- Send From a Real Email Address (Email Addresses are checked for Validity by most ESP's)
- Non-Generic From Email Addresses are best. Avoid: "RSVP@" "Info@"
CC Email Address - Sends CC Email for Each Outbound Email to Same Address
Recipient can see CC Address
Each Email Sent with CC counts as 2 Outbound Emails
BCC Email Address - Sends BCC Email for Each Outbound Email to Same Address
Recipient can not see BCC Address
Each Email Sent with BCC counts as 2 Outbound Emails